Support and consultancy services

The Holodeck B2B AS4 messenger is created, maintained and provided as free open source software by Chasquis, the AS4 experts.

If you are using Holodeck B2B, please consider taking out a maintenance & support contract with us. This supports the continued development of Holodeck B2B and offers the possibility to get help from the development team when you run into problems deploying and running your gateway.
If you do not wish to take out a support contract, the team is available to answer your questions on an hourly consultancy basis.

Chasquis offer support and consultancy services surrounding Holodeck B2B and eDelivery in general.
Services provided include
– setting up and configuring Holodeck B2B based gateways
– developing custom extentions for specific functionality you may need
– writing messaging profiles
– AS4 gateway support desk
– troubleshooting
Please contact us to discuss what we can do for you.

Chasquis Consulting logo

Profile specific gateways

Chasquis can provide on premise and hosted gateways for specific AS4 profiles, including PEPPOL, Single Touch Payroll and EUCEG that include extensions for profile specific functionality. Gateways for EUDAMED, ENTSOG, EPREL and other CEF eDelivery based messaging are also available. For more information, please visit the Chasquis website.


If you need an AS4 gateway quickly, our hosted Holodeck B2B based gateways are a fast and cost-effective solution that can be deployed within a matter of days.

Reporting an issue

If you’ve encountered a bug in Holodeck B2B, please let us know. You can use the contact form or the Issue tracker.

When contacting us we’ll need to know:

  • which version of Holodeck B2B you are using
  • your operating system
  • your Java version
  • error messages you received
  • what you were trying to do and what the problem was you encountered
  • was the problem reproducible